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STAFF PORTAL / SLA MANAGEMENT / MAINTENANCE

Scheduled maintenance
inspection checklist.

Complete the checklist onsite. A branded, table-based PDF can be downloaded or submitted to administration and the relevant OneDrive SLA folder.

COUNCIL / LOCAL GOVERNMENT

Inspection details

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Covered system quantities

Maintenance checklistRecord a result and findings for every applicable item.

1. Site Attendance & Safety

01

Confirm site sign-in, induction, work-area access and client contact.

02

Confirm hazards, permits, isolation requirements and safe work controls before testing.

03

Confirm the current SLA reference, covered asset register and reported faults.

2. Battery Maintenance

01

Review SALTO battery status, low-battery warnings and abnormal or unknown battery conditions.

02

Interrogate affected escutcheons and cylinders using appropriate SALTO diagnostics where required.

03

Inspect battery compartments, contacts, polarity and evidence of leakage or contamination where required.

04

Replace authorised batteries using the correct SALTO-specified type and matched sets.

05

Function-test affected locks and update applicable offline devices following battery replacement.

06

Record batteries replaced, affected access points and outstanding battery-related actions.

3. Access Point Condition & Operation

01

Inspect electronic escutcheons for secure fixing, damage, wear and correct handle return.

02

Inspect electronic cylinders for secure fitment, damage, operation and abnormal wear.

03

Test representative access transactions, credential response, locking and relocking operation.

04

Check doors for obvious alignment, latch, hinge, closer or frame issues affecting electronic locking.

05

Identify broken or weak handle springs and record warranty or chargeable replacement status.

06

Inspect wall readers and associated SALTO-controlled access points for damage and correct operation.

4. SALTO Infrastructure & Communications

01

Check gateways and wireless gateways for online status, communications, power and visible condition.

02

Check nodes and repeaters for online status, communications and abnormal device indications.

03

Check online controllers, control units and Ethernet encoders within the covered SALTO scope.

04

Review online/offline device status and investigate SALTO-side communication exceptions.

05

Record suspected client network, VLAN, firewall, DHCP, DNS, server or connectivity issues for referral.

5. SALTO Space, Firmware & Records

01

Review SALTO Space service health, alarms, event logs and available system status.

02

Review applicable lock and infrastructure firmware status; record recommended updates.

03

Confirm an appropriate SALTO database backup is available or record the responsible client IT action.

04

Record faults, corrective work, excluded conditions, parts required and follow-up priority.

05

Reconcile covered access points and infrastructure against the asset register.

06

Review recurring faults, lifecycle risks, obsolete equipment and recommended capital works.

07

Complete the annual service review with the authorised client representative.

6. Council / Local Government Requirements

01

Coordinate work around public opening hours, meetings, events and authorised facility representatives.

02

Review agreed SALTO access operation across public buildings, chambers, depots, libraries and community facilities.

03

Confirm access changes and records were handled under the client's authorised change-control and privacy requirements.

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